Unable to print : ASHS ICT Support

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Created by: Daniel Sims

Modified on: Mon, 20 Apr, 2026 at 12:21 PM

1. Ensure the PaperCut MF Client is running on your workstation by following these 2 steps shown below:

2. If you are still unable to print after following those 2 steps, please restart your device i.e. laptop/desktop PC.

3. If restarting your laptop/desktop doesn't resolve the issue, restart the photocopier (this also fixes card swipe reader issues).

4. If resetting the photocopier does not work, and you are still unable to print after following these steps please advise via Freshdesk.

Daniel is the author of this solution article.

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